Terms of Service

Last updated: May 2026 · Version: 2.0

These Terms of Service ("Terms") govern your access to and use of the CoreDeck service ("Service") provided by CoreDeck Ltd., an Israeli company ("CoreDeck", "we", "us", "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, and any supplementary terms published with specific features or integrations.

1. Service Description

CoreDeck is a structured AI workspace where each project lives in a Deck — a workspace with a defined goal, separate Tasks (each with its own isolated chat context), and Files that persist across Tasks. Specific features, plan limitations, and Service capabilities are described on our pricing page and within the Service interface.

2. Eligibility

You must be at least eighteen (18) years old to create an account or use the Service. By using the Service, you represent and warrant that you meet this age requirement.

3. Geographic Restrictions

The Service is not available in any country, region, or territory subject to comprehensive trade sanctions or restrictions under applicable law. By using the Service, you represent that you are not located in, ordinarily resident in, or a national of any such country, and that you are not on any government list of sanctioned or restricted parties.

4. Accounts

4.1 Account Creation

To use the Service you must create an account using a valid email address or by signing in via a supported identity provider (such as Google). You agree to provide accurate, current, and complete information.

4.2 Account Use and Sharing

Each account is for the use of one individual person. You may not:

  1. share your account credentials with any other person;
  2. allow any other person to access or use your account;
  3. transfer or assign your account to any other person; or
  4. create or maintain multiple accounts to circumvent rate limits, plan restrictions, free tiers, or other Service limitations.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] of any unauthorized use of your account or any other security breach.

We may suspend or terminate any account that we reasonably believe is being shared, transferred, or used in violation of this section.

5. Your Content

5.1 Definition

"Your Content" means any inputs you provide to the Service (including prompts, questions, instructions, and uploaded Files) and any outputs generated through the Service that you choose to use, save, share, distribute, or otherwise act upon, regardless of whether the output was generated by an AI model.

5.2 Ownership

You retain all ownership rights in Your Content.

5.3 License to CoreDeck

You grant CoreDeck a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, modify (only as necessary for technical operation), and process Your Content solely to operate, maintain, and provide the Service to you. This license is limited to operating the Service and does not permit us to use Your Content for any other purpose.

5.4 Responsibility for Your Content

You are solely responsible for Your Content. You represent and warrant that you have all rights necessary to provide Your Content to the Service and that Your Content does not infringe or violate any third party's rights.

6. AI-Generated Output

The Service generates outputs using artificial intelligence models, which are trained on large datasets that may include copyrighted, trademarked, or otherwise protected materials.

  1. Outputs may, in rare cases, reproduce or substantially resemble existing works without our knowledge or intent.
  2. You are solely responsible for reviewing, verifying, and clearing the rights to any output before using it for any purpose, particularly any commercial, public, or distributed use.
  3. Subject to applicable law and to the extent CoreDeck has the right to grant such rights, you may use outputs you generate through the Service. CoreDeck makes no representation regarding ownership or rights in any specific output, and disclaims any warranty of non-infringement.
  4. You will not use the Service with the intent to generate content that infringes the intellectual property rights of any third party, nor to deliberately reproduce specific copyrighted works.
  5. If you receive a claim or notice that an output you generated through the Service infringes third-party rights, you must promptly cease using that output and may request that we remove related data from your account, subject to our standard procedures.

7. Acceptable Use

Your use of the Service is governed by our Acceptable Use Policy, which is incorporated into these Terms. By using the Service, you agree to comply with that policy.

8. Subscriptions, Billing, and Refunds

8.1 Free and Paid Plans

We offer a free tier and paid subscription plans. Features, usage limits, and pricing for each plan are described on our pricing page. Plan features and limits may change from time to time at our discretion.

8.2 Auto-Renewal

Paid subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected) unless cancelled before renewal. By subscribing, you authorize us to charge the payment method on file at each renewal until you cancel.

8.3 Price Changes

We may change prices for existing subscribers with at least thirty (30) days' email notice. Changes take effect at your next renewal cycle. You may cancel before the new price takes effect without further charge. We may change pricing for new subscriptions at any time without notice.

8.4 Plan Changes

Upgrades to higher-tier plans take effect immediately and are prorated for the remaining billing period. Downgrades to lower-tier plans take effect at the end of your current billing period.

8.5 Seller of Record and Payment Processing

Paid subscriptions to the Service are sold through Paddle.com Market Limited (registered in England and Wales) and Paddle.com Inc. (Delaware, USA), together "Paddle", who act as the Merchant of Record (also known as the Seller of Record) for the transaction. This means:

(a) Your contract for the purchase of the subscription is with Paddle. CoreDeck Ltd. remains the provider of the underlying Service to you and the controller of your account data, but the commercial sale of the subscription itself is concluded by Paddle on our behalf.

(b) Paddle issues the invoice or receipt for each transaction. The invoice will identify Paddle (not CoreDeck) as the seller and will be made available to you by email and in your Paddle billing portal. CoreDeck does not issue separate invoices for subscription purchases handled by Paddle.

(c) Your payment information (card details, billing address) is collected and stored by Paddle, not by CoreDeck. Paddle's privacy practices are described in Paddle's Privacy Notice. Paddle is listed as a sub-processor in our Privacy Policy.

(d) Some operational functions of the subscription — pricing, refunds, chargebacks, tax collection, and disputes — are handled by Paddle's process, as described in the sections below and in Paddle's Buyer Terms.

Where we offer an alternative payment method, the seller-of-record terms for that method will be made available at the time of purchase. References to "payment processor" in these Terms include any such seller of record acting on our behalf at the time of the transaction.

8.6 Taxes

Prices displayed on our pricing page are shown either inclusive or exclusive of applicable taxes (such as VAT, GST, sales tax, or equivalent), depending on your location, as determined automatically at checkout. The amount you are charged, and the tax breakdown, are shown clearly before you confirm the transaction.

Paddle, as the Merchant of Record, is responsible for calculating, collecting, and remitting the applicable tax to the relevant tax authorities in the jurisdictions where it is required to do so. This includes (without limitation) VAT for customers in the European Union and United Kingdom, GST for customers in jurisdictions where it applies, and US state sales taxes where applicable.

You are not required to remit those taxes yourself to your local authority for the portion of the transaction that Paddle collects. You remain responsible for any taxes owed in your jurisdiction that Paddle is not legally required to collect, including any income or business taxes related to your use of the Service.

For business customers in jurisdictions where the reverse-charge mechanism applies, no consumption tax will be collected provided you supply a valid VAT, GST, or equivalent tax identification number at checkout. Paddle will validate the identification number and adjust the transaction accordingly.

8.7 Refunds and Cooling-Off Rights

All sales of subscriptions and services are final. Except as expressly required by applicable law or as otherwise stated in these Terms, we and Paddle do not provide refunds, prorations, or credits for partial subscription periods, unused services, or downgrades.

Where to request a refund. Refund requests are handled by Paddle, the seller of record. You may request a refund by replying to your Paddle receipt or by contacting Paddle support directly through the Paddle Buyer Help Centre. You may also contact us at [email protected] and we will route eligible requests to Paddle on your behalf, but the decision to grant a refund rests with Paddle in accordance with Paddle's published refund policy and these Terms.

Statutory cooling-off rights. If you are a consumer in a jurisdiction that grants a statutory right of withdrawal or cooling-off period, you are entitled to exercise that right in accordance with applicable law. In particular:

Discretionary refunds. Paddle reserves the right to issue refunds outside the above categories at its sole discretion. Such discretionary refunds do not modify this policy or create any obligation to provide future refunds.

8.8 Chargebacks and Disputes

If you have a dispute regarding a charge, please contact Paddle support first so that it can be resolved promptly. Initiating a chargeback or payment dispute through your bank or card network without first contacting Paddle may result in immediate suspension or termination of your account while the dispute is investigated, in accordance with section 17 of these Terms.

Paddle handles the entire chargeback and dispute process with the card networks and your bank on our behalf. We may use information you provide and information from your account in connection with that process.

8.9 Payment Failures

If a scheduled payment fails, Paddle will automatically attempt retries in accordance with its standard dunning practices (typically over a period of 7 to 21 days). During this period, your subscription remains active in a "past due" state. You may update your payment method at any time through your Paddle billing portal (linked from your Paddle receipt or from Settings inside the Service) to restore active status. If all retry attempts fail, your subscription will be downgraded to the free tier and access to paid features will be suspended without further notice.

8.10 Coupons and Discounts

Discounts and coupons are subject to their stated terms. Applying a coupon mid-cycle may forfeit any unused portion of your current paid period; you will be informed of any such forfeiture before the coupon is applied and asked to confirm.

8.11 Cancellation

You may cancel your subscription at any time through Settings. You may choose immediate cancellation or end-of-period cancellation. Upon cancellation, you retain access to paid features until the end of your current billing period (for end-of-period cancellation) or are immediately downgraded to the free tier (for immediate cancellation). No refund is provided for the unused portion of the cancelled period, except as required by applicable law (see section 8.7) or as Paddle may grant in its discretion.

9. Service Availability

The Service is provided on an "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or available at any particular time. We may perform scheduled or emergency maintenance with reasonable notice where practical, modify or discontinue features, or suspend access to the Service.

We do not offer service-level commitments, uptime guarantees, or service credits. You acknowledge that occasional downtime, delays, and interruptions are inherent to internet-based services.

This section does not limit any non-waivable statutory rights you may have under applicable consumer protection law.

10. Service Providers

We use third-party service providers and sub-processors to operate and deliver the Service, including without limitation cloud infrastructure providers, AI model providers, the Merchant of Record (currently Paddle, as described in section 8.5), and communication services. A current list of our material sub-processors and the data shared with each is maintained in our Privacy Policy and in our public sub-processor register at /subprocessors.

We are responsible for the selection of our sub-processors and for ensuring they handle your data in accordance with our contractual and legal obligations. We may change sub-processors from time to time and will update the Privacy Policy accordingly, with advance notice of material changes as described in section 22.

11. Third-Party Services and Integrations

The Service may, now or in the future, allow you to connect, link, or interoperate with third-party services, products, or content ("Third-Party Services"), including but not limited to cloud storage providers, communication platforms, productivity tools, and analytics services.

  1. Third-Party Services are not controlled by CoreDeck and are governed by their own terms of service and privacy policies. Your use of any Third-Party Service is subject to your separate agreement with that service's provider.
  2. When you authorize an integration, you grant CoreDeck the right to exchange information with the Third-Party Service as necessary to provide the integration, in accordance with our Privacy Policy.
  3. CoreDeck makes no representation regarding the availability, accuracy, security, or reliability of any Third-Party Service, and is not liable for any acts, omissions, content, or service interruptions of Third-Party Services.
  4. We may add, modify, suspend, or discontinue any integration at any time, including in response to changes in the Third-Party Service, and we will not be liable for any consequences of such changes.
  5. Specific integrations may be subject to additional terms that we publish at the time of integration. By using such an integration, you accept those additional terms.
  6. You are responsible for compliance with the terms of any Third-Party Service you connect, including any usage limits, data handling requirements, or licensing restrictions imposed by that service.

12. Feedback

If you submit suggestions, ideas, comments, improvements, or recommendations regarding the Service ("Feedback"), you grant CoreDeck a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit the Feedback in any manner and for any purpose, including incorporating it into the Service or any related product or service, without attribution or compensation, to the extent permitted by applicable law.

You should not include in Feedback any information that you consider confidential or proprietary, or any third party's confidential information or intellectual property. We will treat Feedback as non-confidential.

This Feedback license does not extend to your use of your name, likeness, or testimonial endorsement in our marketing or promotional materials, which require your separate consent where required by applicable law. Personal data contained in Feedback remains subject to our Privacy Policy.

13. CoreDeck Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other content (excluding Your Content), is owned by CoreDeck or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. No other rights are granted to you, by implication or otherwise.

14. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, CoreDeck disclaims all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, security, privacy, and title.

You acknowledge that the Service incorporates artificial intelligence models that may generate outputs that are inaccurate, incomplete, offensive, or misleading. You should not rely on the Service or its outputs as the sole basis for any decision with legal, financial, medical, or other material consequences. All outputs should be independently verified before use.

CoreDeck makes no representation or warranty that outputs generated by the Service will be original, non-infringing, or free from third-party rights, including without limitation copyright, trademark, patent, publicity, or privacy rights. AI-generated outputs may inadvertently reproduce or resemble pre-existing works.

This section does not exclude or limit any non-waivable statutory rights you may have under applicable consumer protection law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall CoreDeck be liable for any direct, indirect, punitive, incidental, special, consequential, exemplary, or other damages, including but not limited to loss of profits, revenue, data, use, or goodwill, arising out of or relating to your use of the Service, even if CoreDeck has been advised of the possibility of such damages.

Where applicable law does not permit the foregoing exclusion of damages, CoreDeck's total aggregate liability arising out of or relating to this agreement shall not exceed the greater of (a) the amount you paid to CoreDeck for the Service (if any) in the six (6) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

The above limitations do not apply to: (i) liability arising from fraud, willful misconduct, or gross negligence; (ii) death or personal injury caused by negligence; (iii) any other liability that cannot be limited or excluded under applicable mandatory law, including statutory consumer rights under EU/UK consumer protection legislation.

16. Indemnification

You agree to indemnify, defend, and hold harmless CoreDeck Ltd., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) Your Content, including any claim that Your Content infringes or misappropriates the rights of any third party; (c) your breach of these Terms or any applicable law or regulation; (d) your violation of the rights of any third party; or (e) any false or misleading information you provide to us.

CoreDeck reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with CoreDeck's defense of such matter. You shall not settle any matter without CoreDeck's prior written consent.

17. Termination

17.1 Termination by You

You may delete your account at any time through Settings > Delete Account. Upon deletion, your account is deactivated and your personal data is permanently removed in accordance with the process described in our Privacy Policy, subject to a limited grace period during which you may request recovery and to anonymized billing records that we are legally required to retain. Permanent deletion is irreversible.

17.2 Effect of Termination

You may export your data at any time while your account is active through Settings > Export My Data. You are responsible for exporting any data you wish to retain before terminating your account or before any termination by CoreDeck.

Upon termination of your account, whether initiated by you or by CoreDeck:

  1. Your access to the Service is suspended immediately. You will no longer be able to sign in to the Service or retrieve any data through the Service interface.
  2. Your personal data is processed for deletion in accordance with the process described in our Privacy Policy.
  3. Where your account is in a recoverable state (as described in our Privacy Policy), you may request restoration by contacting [email protected]. Restoration is best-effort and is not available once permanent deletion has commenced.
  4. If CoreDeck terminates your account for cause (including any breach of these Terms or the Acceptable Use Policy, fraud, or unlawful use of the Service), termination may take effect immediately and without prior notice. We are not obligated to provide any export, transition, or post-termination access in such cases.
  5. If CoreDeck terminates your account for convenience (i.e., not for cause), we will give you reasonable advance notice (typically at least thirty (30) days) prior to suspending your access, so that you may export your data and transition to another service.
  6. Termination does not relieve you of any payment obligations accrued before termination, and does not entitle you to a refund of any prepaid fees except as required by applicable law.
  7. Provisions of these Terms that by their nature should survive termination, including limitation of liability, indemnification, intellectual property rights, governing law, and dispute resolution, will survive.

18. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict-of-law principles. The competent courts located in Tel Aviv-Yafo, Israel shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Service, except as required by applicable consumer protection law in your country of residence.

If you are a consumer, this section does not deprive you of the protection of any mandatory provisions of consumer law applicable in your country of residence.

19. Beta Features

We may, from time to time, make available features, products, or services that are designated as "beta", "preview", "experimental", or similar ("Beta Features"). Beta Features are provided "as is" and may be modified, suspended, or discontinued at any time without notice. We make no warranties with respect to Beta Features and disclaim all liability arising from their use.

20. Force Majeure

We will not be liable for any failure or delay in performance under these Terms resulting from causes beyond our reasonable control, including without limitation acts of God, natural disasters, war, terrorism, riots, civil unrest, government action, labor disputes, internet or telecommunications failures, third-party service outages, or pandemics.

21. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets. Any assignment in violation of this section is void.

22. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will:

For non-material changes, continued use of the Service after the notice period (typically 14–30 days from notification) constitutes acceptance.

Version 2.0 (current). This version introduces Paddle as the Merchant of Record for paid subscriptions (sections 8.5–8.9) and updates the sub-processor disclosures in the Privacy Policy accordingly. Because this is a material change to the commercial terms and to the list of parties processing your data, all existing users are required to accept the updated Terms and Privacy Policy through the in-app consent flow before continuing to use the Service.

23. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

These Terms are subject to any non-waivable rights granted to you under applicable mandatory consumer protection law.

24. Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, and any supplementary terms incorporated by reference, constitute the entire agreement between you and CoreDeck regarding the Service and supersede any prior agreements or understandings.

25. Notices

We may provide notices to you by email at the address associated with your account or by posting them within the Service. You may provide notices to us at [email protected].

26. Contact

For questions regarding these Terms, please contact:

CoreDeck Ltd.
Israel